Please review the following instructions before setting up your online account.
For assistance in setting up your account, please call the front desk at (203) 655-8228 or email firstname.lastname@example.org.
On the first day of each registration period, both in-house and online registrations will open at 10:00AM.
Online Account Set-up
With our new registration system, all members and program participants will need to set up and activate a new online account in order to register for programs. If your contact information has changed recently, or if you feel it might need to be updated in our system, please contact the front desk BEFORE beginning the set-up process.
Financial Assistance and Online Program Registration
Our new system is not currently able to auto-apply financial assistance to program fees when recipients register online. Those with program scholarships and financial assistance will need to register in person in order to receive their adjusted rate at the time of payment. We apologize for this inconvenience, and are working with our software provider on developing a solution as quickly as possible.
Online Account Set Up Instructions
Existing Members & Currently Active Program Participants
In order to successfully complete your online account set up using the following instructions, our system must have your correct birth date, email, and zip code on file. If this information is not in our database, or if it has changed, please contact our Front Desk in order to update this information BEFORE you try to gain access to your online account.
Past Program Participants & Non-members
If you are a past program participant, but not currently participating in a program, you may not have an existing record in our new system. Please begin by following the “Existing Member & Program Participant” set up instructions. If your account cannot be found (step 2), please complete the account set up process as a new non-member.
Important Registration Information
Please note that after the first week of our session, in order to receive the proper prorated (discounted) class fee, all registrations must be conducted at the YMCA Front Desk. Classes may still be viewed via the drop down menu on our website, however, registrations must take place in-person at the Y.
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